Trust & safety

How we vet every space

Before any space goes live, we do three things: visit it in person, verify the host's government-issued ID, and check the basics — working power, water, exits, and that the photos match reality. No shortcuts.

What bookers should expect

Honest photos. Clear pricing — always quoted "from ₦X" with the full breakdown before you pay. A real address shared after booking. A host who shows up. If any of that fails, we make it right.

Reporting an issue

If a space isn't as described, you feel unsafe, or anything else goes wrong — message us immediately on WhatsApp. We respond within an hour during a booking and refund or relocate you the same day.

Our commitments

• Every listing is inspected before it's live.
• Payments are held until your booking is confirmed.
• 24-hour response time on every issue, no exceptions.
• If we can't fix it, we refund it.